Program Objective 

The program is designed to prepare the student for a career as a service technician in the PC industry.  The program is intended to provide the basic skills, responsibilities and tasks required for a service technician to perform in a technical service environment.  The program will also prepare the student to pass the A+ Certification Examination, thereby increasing their employment opportunities. 

The expected outcome for the program is to provide the graduate with the ability to obtain an entry-level position in a wide variety of personal computer assistance and support roles including but not limited to: 

1.      Personal Computer Repair Technician

2.      Personal Computer  Assembly and Manufacturing Technician

3.      Personal Computer Help Desk Support

4.      Hardware and Software Training Assistance

Program Overview

A+ Certification Training offered by Allegheny Valley Institute of Technology® is a rigorous 466-hour hands-on training program that teaches students the fundamentals of becoming a certified computer service technician. CompTIA's A+ Certification is a vendor neutral certification that certifies the competency of service technicians in the computer industry. Most major computer hardware and software vendors, distributors, resellers, and publications back the program.

As a member of the Computing Technology Industry Association (CompTIA), Allegheny Valley Institute of Technology® has courseware material that follows CompTIA's newest examination objectives to help the student gain the knowledge they need. At the Allegheny Valley Institute of Technology®, students receive quality training from certified professionals in state-of-the art classrooms.  In addition, since the Allegheny Valley Institute of Technology® is an Authorized Prometric Testing Center™ (APTC), students can take their examinations at this facility.  The Allegheny Valley Institute of Technology® A+ Courseware Kit provides the student with A+ Exam Assessment and Preparation software giving students the study tools they need to pass the test.

Entrance Criteria

A high school diploma or general equivalency diploma is required for admission to this Program.  Applicants must also successfully pass the Wonderlic Basic Skills Test (WBST) with a minimum score of 280 in both the verbal and quantitative categories at the General Education Development (GED) Level 2, in order to be admitted into this program.

Certification

The certification consists of two examinations. One exam is called the "Core Hardware" exam, and the other the "Operating System Technologies" exam. These examinations are given at the school. Allegheny Valley Institute of Technology® has vouchers for these tests available at no cost to the student.  All students are responsible for certification examination costs incurred beyond the two tests included with the program.

Computer Repair and Maintenance Program Content    

Notes:

1. Each course, with the exception of CT190 and CT700, consists of 50% lecture and 50% laboratory.
   

2. Course CT700 consists of 90-clock hours of Shop for a total of 90-Clock Hours.

Note:   The 90-hour, on-the-job, internship/externship is optional for this Program.